🔒 QAnaray Privacy Policy

1. General Provisions

 

Personal data refers to any information related to an identifiable living individual. This includes data such as names, authentication details, and any other information that, alone or in combination with other data, can identify a specific person. QAnaray (hereinafter referred to as “the Company”) collects, uses, and processes personal information based on user consent and is committed to protecting users’ rights regarding personal data.

 

The Company complies with relevant privacy laws, including the Personal Information Protection Act and Information and Communications Network Act in South Korea. Our privacy policy is established to ensure that user data is handled securely and transparently. If there are any updates to this policy, we will notify users through announcements on our website or within our service platform.

 

2. Purpose of Personal Data Collection and Usage

 

✅ Types of Data Collected

 

The Company collects the following personal data based on user interactions with our service:

 

Mandatory Data:

Collected to provide essential services, including:

• Name, email, username, password, phone number (for authentication and customer support)

 

Optional Data:

Used to enhance the user experience (users can still access services without providing optional information):

• Gender, birth year, and date of birth

 

The Company does not collect sensitive personal information such as race, political beliefs, medical records, or criminal history unless legally required and explicitly agreed upon by the user.

 

✅ Collection Methods

 

We collect personal data through:

• Sign-ups via website or app

• User interactions (e.g., service usage, customer inquiries, surveys, and event participation)

• Automated tracking (IP address, cookies, device details, service usage logs, and access times)

 

✅ Usage Purposes

• User identification and account management

• Service improvements and personalized experiences

• Customer support, security verification, and fraud prevention

• Marketing, promotions, and communication of new features or events

• Compliance with legal obligations

 

3. Third-Party Data Sharing & Processing

 

The Company does not share personal data with external parties without explicit user consent unless required by law. However, to provide seamless services, we entrust specific tasks to third-party service providers.

 

✅ Domestic Data Processing

• Payment Processing: [Payment gateway providers]

• Cloud Infrastructure & Data Storage: Amazon Web Services (AWS)

• Marketing & Notifications: KakaoTalk, LG CNS

 

✅ Overseas Data Processing

• Analytics & User Data Processing: Google Analytics, Mixpanel, AppsFlyer

• Push Notification Services: Braze

 

These partners only retain personal data for the period specified in this policy. If any changes occur regarding third-party partnerships, users will be informed in advance.

 

4. Data Retention & Deletion Policy

 

We retain personal data only as long as necessary for service provision or as required by law.

 

✅ Retention Periods

• User account data: Stored until account deletion

• Service logs (IP, access records): Retained for 3 months (as per Communications Security Act)

• Transaction records (purchases, refunds): Retained for 5 years (as per Consumer Protection Act)

 

If a user requests account deletion, personal data is permanently erased unless retention is required by law. Deleted data is irrecoverable and removed using industry-standard security measures.

 

5. User Rights & Data Control

 

Users have the right to:

• View, modify, or delete their personal information

• Withdraw consent to data collection

• Request data export (where applicable)

 

Users can manage their personal information via account settings. Requests for data access or deletion can also be made by contacting our customer support.

 

6. Data Security Measures

 

We take the following security precautions to protect user data:

• Encryption: All sensitive information is stored in encrypted form

• Access Restrictions: Only authorized personnel can access user data

• Security Monitoring: Continuous monitoring to prevent unauthorized access and breaches

 

7. Privacy Inquiries & Contact Information

 

For privacy-related inquiries, concerns, or requests, users can contact our Privacy Officer:

• Name: [Privacy Officer Name]

• Email: [support@qanaray.com]

• Phone: [+XX-XXX-XXXX-XXXX]

 

Additionally, users can report privacy concerns to regulatory authorities:

• KISA Privacy Center: https://privacy.kisa.or.kr

• Cybercrime Investigation (Korea Prosecutors’ Office): +82-2-3480-3571

• Police Cyber Bureau: 182 (www.ctrc.go.kr)

 

8. Marketing & Advertising Communications

 

The Company does not send promotional messages unless users explicitly opt-in. Marketing emails contain an unsubscribe link, and users can modify their preferences at any time.

 

For SMS or push notifications, we ensure that messages include the sender’s contact details and a clear opt-out method.

 

9. Policy Scope & Changes

 

This Privacy Policy applies to QAnaray’s website, applications, and related services. However, external sites linked through our platform have their own privacy policies, which users should review separately.

 

If significant changes occur to this policy (e.g., data handling changes), users will be notified at least 7 days in advance, and in cases affecting user rights, at least 30 days in advance.

 

🔹 Effective Date: [1 1, 2025]

🔹 Last Updated: [1 1, 2025]

 

By continuing to use QAnaray, users acknowledge and agree to this Privacy Policy.